The lockers are secured with a password which you can choose. For security purposes always make sure the locker door is in fact locked before you leave, and ensure to keep your password confidential.

The locker facility has video surveillance cameras that monitors the facility all day.

We recommend to reserve your locker in advance to be certain of the availability, could be at least a pair of days before your checkin date; specially on holidays and weekends, you can follow the link below :

http://lockerbarcelona.com/bookings

Choose you locker size (Special size ,L or XXL lockers) + set the arrival date +checkout date using our calendar to book.

Choose you locker size  (Special size, L or XXL lockers) + set the arrival date + number of days

Please notice that our fees are by days (calendar days), we don’t work by hours, so be sure to includes the arrival and number of days.

If you want to book more than 1 locker for the same period, select the number of days

If you want more than 1 locker but different periods, finish the first selection and add to cart and return to home to select the new locker period

Once the payment is done, you will receive 2 vouchers:

You can pay by cash or credit card (Visa and MasterCard). Locker Barcelona will only accept cash notes up to €100.00 – no higher denominations.

You can request the cancellation and refund of your purchase 24 HOURS PRIOR YOUR ARRIVAL DAY, to process it, please contact us at: info@lockerbarcelona.com, please attach the voucher of your purchase.

The refund may takes 1 or 2 days to be returned; due the high demand of the service, it may takes longer than usual specially on weekends or holidays, we will tramit it as soon as possible.

Please notice, no cancellations made during the scheduled date of use, or posterior dates will be accepted.

Have you choose the wrong arrival date?, don’t worry; please present the voucher at your arrival we will update the information in the moment, you don’t need to do nothing extra in advance.

All our prices are daily (per 1 calendar day), unfortunately we don’t have rates per hours.

If you have a large group of visitors that want to hire lockers, we recommend to make your reservation in advance to ensure the availability. For scholar groups, we recommend to contact us :
info@lockerbarcelona.com

There is no time limit for the length of storage. You can store items for anything between a few hours to several weeks. If you want to know our long term rental rates for up than 15 days, you can contact us :
info@lockerbarcelona.com

You will receive a blue confirmation voucher or PayPal voucher that means your payment was correctly processed, you must present it at your arrival (you can present also in any mobile device), you will not receive any code in advance for security reasons.

Our staff will assistance you assigning a locker number and giving you a ticket with all the information about it. Please keep it with you as you will need it to access your luggage during the day and to take them back.

Locker Barcelona will keep its locker for up to 15 days without paying, after this time the content will be transferred to a warehouse where it will remain maximum 3 months from the date of default. After this time, Locker Barcelona reserves the right to destroy its contents, without admitting any type of claim, considering it as an abandoned locker.
In case you want to recover the content (in the terms previously described), the client must pay in advance the total of their stay.