We are usually asked about

About us

Locker Barcelona is the Official Left Luggage storage facility in the centre of Barcelona, member of the Barcelona Turism Office since 2010; offers you a convenient place to securely store your belongings whilst you explore the city, only a few minutes walking from Plaza Catalunya; search for our shop at ESTRUC 36.


Locker Barcelona is in the centre of the tourist and shopping district in Barcelona, next to Plaza Catalunya, strategically located next to the main transport staions such us: shuttle bus, train stations, and metro lines (L1, L3, L4) from/to the airport and cruise port.

Find us shop at Estruc street Nº36.


How to arrive from / to (airport and port)?

The service is well connected by all the transports from / to the airport and port, such us: Aerobus (the shuttle bus service from / to Barcelona airport), train and metro stations, all of them stops at PLAZA CATALUNYA.

Operating hours and dates

Regular Schedule: 09:00 – 21:00 (non-stop)

Summer Schedule: 08:30 – 21:30 (non-stop)

** The access to the lockers is available within operating hours ONLY.

PLEASE CHECK OUR PROFILE ON OUR GOOGLE BUSINESS TAB, IT SHOWS YOU THE OPENINGS HOURS IN REAL TIME, (It may varies during the year according the season/month, from the shown above).

We open 365 days a year, sundays and holidays included, except on december 25th (Christmas).


How are your belongings secured?

The lockers are secured with a password which you can choose. For security purposes always make sure the locker door is in fact locked before you leave, and ensure to keep your password confidential.

The locker facility has video surveillance cameras that monitors the facility all day.

Should I book a Locker?

We recommend to reserve your locker in advance to be certain of the availability, could be at least a pair of days before your checkin date; specially on holidays and weekends, you can follow the link below :


Choose you locker size (Special size ,L or XXL lockers) + set the arrival date +checkout date using our calendar to book.

How can I book in a row (for several days)?

Choose you locker size  (Special size, L or XXL lockers) + set the arrival date + number of days

Please notice that our fees are by days (calendar days), we don’t work by hours, so be sure to includes the arrival and number of days.

If you want to book more than 1 locker for the same period, select the number of days

If you want more than 1 locker but different periods, finish the first selection and add to cart and return to home to select the new locker period

I have not received my CONFIRMATION VOUCHER

  1. Our blue voucher (NEW CUSTOMER ORDER)
  2. The paypal receipt (send automatically from Paypal)

Both are valid to present during your check-in, both contains the order number we must register.

How can I know that my reservation is confirmed?

If you have an ORDER # XXXXX, it means that your reservation is confirmed, this number is generated once tha payment is compleated. You won’t need to receive any other reconfirmation.


If you have problems with the reception of our voucher, please check in your spam.

How to pay for the locker service once I’m in the shop?

You can pay by cash or credit card (Visa and MasterCard). Locker Barcelona will only accept cash notes up to €100.00 – no higher denominations.

Cancellations and Refunds

You can request the cancellation and refund of your purchase 24 HOURS PRIOR YOUR ARRIVAL DAY, to process it, please contact us at: info@lockerbarcelona.com, please attach the voucher of your purchase.

The refund may takes 1 or 2 days to be returned; due the high demand of the service, it may takes longer than usual specially on weekends or holidays, we will tramit it as soon as possible.

Please notice, no cancellations made during the scheduled date of use, or posterior dates will be accepted.

Exchange / update the arrival date

Have you choose the wrong arrival date?, don’t worry; please present the voucher at your arrival we will update the information in the moment, you don’t need to do nothing extra in advance.

Which are the lockers rates?

Its price will depends on the size of the locker that you need, i.e : Special size, L or XXL lockers

The lockers may be accessed as many times as required during our opening hours, and the period you have paid for, without incurring further charges.

*** Luggage claims beyond the specified time will incur an additional charges.

Groups / Scholar groups

If you have a large group of visitors that want to hire lockers, we recommend to make your reservation in advance to ensure the availability. For scholar groups, we recommend to contact us :

How long can you store items for?

There is no time limit for the length of storage. You can store items for anything between a few hours to several weeks. If you want to know our long term rental rates for up than 15 days, you can contact us :

What I should expect since I ordered my locker?

You will receive a blue confirmation voucher or PayPal voucher that means your payment was correctly processed, you must present it at your arrival (you can present also in any mobile device), you will not receive any code in advance for security reasons.

Our staff will assistance you assigning a locker number and giving you a ticket with all the information about it. Please keep it with you as you will need it to access your luggage during the day and to take them back.

And if I stop paying my locker, what will happen with my luggage?

Locker Barcelona will keep its locker for up to 15 days without paying, after this time the content will be transferred to a warehouse where it will remain maximum 3 months from the date of default. After this time, Locker Barcelona reserves the right to destroy its contents, without admitting any type of claim, considering it as an abandoned locker.
In case you want to recover the content (in the terms previously described), the client must pay in advance the total of their stay.

Our Services

  • Unlimited locker access (during our opening hours only), without incurring further charges
  • Safe and easy to use
  • Book on-line service
  • Storage of large items (prices per unit, doesn’t matter their size)
  • Payment available by card (no commission charges)
  • Local controlled by security cameras
  • Personal attention
  • Specials rates for long term rentals from 15 days and up
  • Space adapted for persons with disabilities
  • Personnel assistence in different languages

Additional Services

  • Weight luggage service
  • Changing room service
  • Accessories for luggage for sell
  • Free Barcelona’s maps